Contact information

📩 Contact Us

We’re here to assist you with product inquiries, order issues, and return requests. Please reach out to us using the information below.

📧 Email Support

info@lifirstpower.com

(We aim to reply within 24 hours on business days.)

📍 Company & Return Addresses

Physical Company Address (Not for returns):
Homeby New Energy Co., Ltd.
Tuen Mun Central Square Hong Kong, 523400

US Return Address 1:
8885 White Oak Ave, suite 105, Rancho Cucamonga, CA  91730

US Return Address 2:
7 Slater Dr, Elizabeth, NJ  07206

Please contact us before sending back any item. We will confirm the correct return warehouse based on your order.

🌍 For Non-U.S. Customers

If you are located outside of the United States, please contact us at info@lifirstpower.com
 before initiating a return. We will provide the appropriate return instructions and address for your region.

🕒 Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Saturday – Sunday: Closed

We value your trust and are committed to providing fast, professional support.