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LiFirst After-Sales Service

LiFirst After-Sales Service

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$10.00 USD
🔥 Need longer off-grid sessions?
Description

LiFirst Official After-Sales Service

This page is exclusively for customers who have been instructed by the LiFirst Support Team to complete an after-sales service payment.

It may be used for:

  • Replacement parts shipping
  • Shipping cost adjustments
  • Warranty-related service
  • Other after-sales support arrangements

Please purchase this service only after receiving confirmation from our support team.

This is not a standalone product and should not be purchased without prior communication with LiFirst Support.

If you have any questions, please contact us before placing your order.

Warranty Policy

*This warranty covers defects in materials and workmanship under normal use, including product structure, electronics, and included accessories.

*1-year warranty from delivery (with proof of purchase).

*You may choose: repair, replacement, or full refund at no cost.

*Does not cover damage from misuse, accidents, unauthorized modifications, water beyond rated protection, or loss/theft.

*Email marketing@lifirstpower.com with order info, product serial number, issue description, and photos/videos. We’ll provide an RMA and instructions, inspect within 3–5 business days, then repair, replace, or refund.

We work with professionals, integrators, and enterprise clients worldwide.
For business inquiries, reach us at:
info@lifirstpower.com

FAQ

❓ Will CORE+ 180Wh keep Starlink Mini running without interruptions?

Yes. CORE+ is designed to provide stable DC output for Starlink Mini, helping prevent reboot issues commonly caused by unstable third-party power sources.

Its direct DC architecture ensures consistent voltage delivery for everyday off-grid use.

❓ How long does CORE+ 180Wh last in real use?

Runtime depends on Starlink Mini’s power consumption, which typically ranges from 20–40W depending on network conditions.

CORE+ is designed for balanced, real-world usage scenarios such as travel, camping, and mobile work sessions.

❓ Is CORE+ 180Wh a dedicated Starlink Mini battery?

CORE+ is engineered specifically for Starlink Mini deployment, featuring a compact integrated design and direct DC output optimized for stable operation.

❓ What’s the difference between CORE+ 180Wh and ULTRA 200Wh?

CORE+ is designed for balanced everyday off-grid use.

ULTRA 200Wh offers a larger power reserve and flagship-level deployment system for users who need longer uninterrupted sessions and fewer charging breaks.

👉 If you need maximum endurance, consider upgrading to ULTRA 200Wh.

❓ Why not use a regular power bank or power station?

Standard power banks and portable stations often lack stable DC output and integrated deployment design, which can lead to disconnections or inefficient setups.

CORE+ and ULTRA are purpose-built for Starlink Mini’s power requirements.

Risk-Free Purchase

30-day money-back guarantee for your peace of mind.

Built for Starlink Mini

Not a generic power bank — engineered for stable DC output.

Introducing the Starlink Mini Battery Original Starlink Adapter Usage, featuring a 25.2V 3/4A compatible charging method and supporting solar charging.
Starlink Mini Battery Installation Procedure
Starlink Mini 180Wh battery pack graphic, split view showing IP65 waterproof/dustproof rating and strong automotive-grade shell for outdoor and travel use.
Outdoor scene demonstrating the starlink mini battery: a plug-and-play power source with a premium Starlink Mini-compatible DC jack and secure metal latch for easy, reliable power anywhere.
Silhouette of a person standing on a vehicle under a starry sky with LiFirst branding, signposts reading “In stock in USA” and “Global dealer & distributor opportunities available.”
Detailed specifications of Lifirst batteries in 4 sizes: 99Wh, 158Wh, 180Wh and 200Wh

After-Sales & Warranty(1-Year Limited Warranty)

This warranty covers defects in materials and workmanship under normal use. It includes:

  • Structural or functional failures of the product core components.
  • Internal electronics and battery performance when used as instructed.
  • Standard accessories provided in the original packaging.

You have the right to:

  • A repair at no cost, or
  • A replacement (new or refurbished), or
  • A full refund.
    In compliance with the Magnuson–Moss Warranty Act, we clearly disclose your rights and do not require branded or proprietary parts to keep this warranty valid. All remedies are available at no charge and within a reasonable time.

This warranty does not cover:

  • Damage due to misuse, accidents, cosmetic wear and tear.
  • Unauthorized repairs, modifications, or exposure to non-compliant power/voltage.
  • Water damage beyond product’s rated protection or improper handling.
  • Loss, theft, or missing items.

✨ Tip: For the most worry-free experience, we recommend AIR SHIPPING (8–15 days) — door-to-door delivery with all taxes and duties included, and no customs clearance required. If you prefer faster delivery, choose EXPRESS COURIER (7 days) , but please note that you will need to handle customs clearance and pay any import duties upon arrival.

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